Wednesday, January 9, 2013

run ran rant

i just need to rant for a minute. 

i work in a music store. a used music store. a used and consignment music store.
how come everyone that comes in here is immediately my best friend in the world?
i've never seen you before in my life.
so explain to me why you deserve special treatment again?
 let me break this down:

i don't know you.
i don't mean to be rude, i just don't care to have personal conversation with every stranger that walks through my door.
this is my job, not social hour.
i'm sorry things have been rough lately, they have been for most of us.
wow, your story sounds like every one that walks through my door.
yes the economy sucks
no you cannot have a discount.
if you think the same item on ebay with the same price as the one in front of you is going to be better go ahead and order it.
you could have this one today.
and you know it works.
and that ups isn't going to ruin it in shipping.
i dont work on commission.
your sale doesn't affect my day.
i'd love for you to buy this one.
but
i'm here to give you a fair price, not give things away.

 there is a list of rules this store operates by. they are plainly marked on signs throughout the store.
you're buying things used.
there is no returns or warranty.
please try it out here.
spend all the time you like. 
ask all the questions you like, i'll try my best to answer them all.
if you consign something to sell you sign a contract that is very clearly printed with the rules for selling.
i don't control those rules, i just run the place.
and i don't get paid that well to do so.
that does not mean i don't know or don't care about what i'm doing.
i'm actually very passionate about what i do, and believe it or not i want you to be happy with your purchase.
 it does mean that i will only put up with so much shit before i stop being cool.
if i was making more money, you could be as big an asshole as you want.
but i'm not, so please be cool.

yes i'm here by myself.
yes i take care of everything.
no i don't have a bathroom.
i'm not happy about it either, it's been almost 3 years.

i can give you any amount of information on anything in this building.
and if i don't know about something, i'll look it up.
 my personal opinion shouldn't matter on any piece of gear.
chances are we don't use things the same way.
usage really is everything.
what works for me may not for you.
generally the things i like no one else does.

no i don't play in a cover band.
no i don't care about your cover band.
no i don't want to be in your cover band.

i think that a lot of people hate their job.
so why is it when they come into mine they must make me hate mine even more?
customer service is as bad as it gets sometimes.
especially when you're selling used stuff.
to musicians.
and work for someone who could care less about anything but playing the game.
hope he feels like he's winning.
sure makes the rest of us here feel like losers.

be cool to your local music store guy.
he's a person too.

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